Frequently Asked Questions
You can email us on [email protected] or call us on +971562727271 or
Visit us at:
20the floor,2009 Opal Towers
Al Marasi Drive
For any changes in your order, you can directly call us on +971562727271 and it will be immediately rectified.
Defective products can be replaced with new ones. For any defect returns email us or call.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. No refunds on perishable items.
We are shipping our products across the U.A.E with free shipping charges if the order amount is more than AED 50.
International Shipping is offered to but prices vary depending upon the location.
Right now we are accepting Cash on Delivery and Credit/Debit cards.
If the total amount of order is more than AED 50, then we provide free shipping or else there is a charge per order.